Piano.io incident

[Piano Audience] – Insight Data Delays

Ongoing since 03:02 PM UTC, affecting Piano Audience - Insight.

identified Nov 11, 2026, 03:02 PM UTC

Due to some infrastructure updates, some customers may see intermittent delays in reports and dashboards in Piano Audience - Insight. No data will be lost. We will resolve this incident as soon as these updates are complete and the data lag is restored.

Started
Nov 11, 2026, 03:02 PM UTC
Resolved
Ongoing
Duration
● 51m
Detected by Pingoru
Nov 11, 2026, 03:02 PM UTC

Affected components

Piano Audience - Insight

Update timeline

  1. identified Nov 11, 2026, 03:02 PM UTC

    Due to some infrastructure updates, some customers may see intermittent delays in reports and dashboards in Piano Audience - Insight. No data will be lost. We will resolve this incident as soon as these updates are complete and the data lag is restored.

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