Phrase incident

Degraded Performance of Phrase TMS (EU) starting on November 3, 2026 10:28 CET

Resolved after 20 minutes, affecting Project management, on November 3, 2026.

resolved Nov 03, 2026, 10:01 AM UTC

The issue affecting the Style Guides landing page in our EU region has been resolved. Access to Style Guides, Content Groups, and Phrase Ecosystem pages within Phrase TMS has been restored. We will continue to monitor the situation and implement further improvements to prevent recurrence.

Started
Nov 03, 2026, 09:40 AM UTC
Resolved
Nov 03, 2026, 10:01 AM UTC
Duration
20m
Detected by Pingoru
Nov 03, 2026, 09:40 AM UTC

Affected components

Project management

Update timeline

  1. investigating Nov 03, 2026, 09:40 AM UTC

    We are currently investigating an issue affecting the Style Guides landing page in our EU region. Customers may experience difficulty accessing Style Guides, Content Groups and Phrase Ecosystem pages within Phrase TMS. Our team is actively working to identify the root cause and restore full functionality as quickly as possible.

  2. resolved Nov 03, 2026, 10:01 AM UTC

    The issue affecting the Style Guides landing page in our EU region has been resolved. Access to Style Guides, Content Groups, and Phrase Ecosystem pages within Phrase TMS has been restored. We will continue to monitor the situation and implement further improvements to prevent recurrence.

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