Phrase incident

Performance Disruption of Phrase TMS (EU) between 11:35 AM and 11:46 AM CEST on October 15, 2026

Critical Resolved View vendor source →

Phrase experienced a critical incident on October 15, 2026 affecting Analytics and API and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 09:44 AM UTC
Resolved
Oct 15, 2026, 10:24 AM UTC
Duration
40m
Detected by Pingoru
Oct 15, 2026, 09:44 AM UTC

Affected components

AnalyticsAPICAT web editorConnectorsFile processingMachine translationProject managementTerm baseTranslation memory

Update timeline

  1. investigating Oct 15, 2026, 09:44 AM UTC

    We are currently investigating an issue affecting Phrase TMS services in the EU region, including the CAT editor, API, project management, translation memory, and related components. Users may experience errors or be unable to access these services at this time. Our team is actively working to identify the cause and restore full functionality as quickly as possible.

  2. monitoring Oct 15, 2026, 09:58 AM UTC

    Services have stabilized and Phrase TMS in the EU region is now operating normally. We keep monitoring the situation.

  3. resolved Oct 15, 2026, 10:24 AM UTC

    This incident has been resolved.