Philo incident

Error during playback: PF-1.1 on Web, Web-TV, and Chromecast Platforms

Minor Resolved View vendor source →

Philo experienced a minor incident on June 10, 2024, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2024, 10:55 PM UTC
Resolved
Jun 10, 2024, 11:22 PM UTC
Duration
27m
Detected by Pingoru
Jun 10, 2024, 10:55 PM UTC

Update timeline

  1. investigating Jun 10, 2024, 10:55 PM UTC

    Our engineers are actively investigating an issue with playback where users are receiving an error of PF-1.1 on Web and WebTV platforms including Samsung TV and Vizio TV..

  2. monitoring Jun 10, 2024, 11:01 PM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Jun 10, 2024, 11:22 PM UTC

    This incident has been resolved..