Philo experienced a minor incident on October 9, 2026, lasting 17m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 09, 2026, 10:42 PM UTC
We’re currently experiencing issues with our Phone Support service. Chat and Email Support remain available, but may experience some delays while we work to resolve the issue. Our team is actively investigating and working to restore normal service as quickly as possible. We appreciate your patience and apologize for any inconvenience..
- monitoring Oct 09, 2026, 10:57 PM UTC
We implemented a fix and are currently monitoring the result..
- resolved Oct 09, 2026, 11:00 PM UTC
This incident has been resolved..