Philo experienced a minor incident on November 14, 2024, lasting 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 14, 2024, 12:17 AM UTC
We are actively investigating errors with video playback for live content. Our engineering team is working as quickly as possible to restore things, and we will post updates as they become available..
- monitoring Nov 14, 2024, 12:32 AM UTC
We believe we have identified and resolved the main issue, and are continuing to monitor for any remaining user impact. .
- resolved Nov 14, 2024, 12:38 AM UTC
The issue is now resolved. We appreciate everyone's patience and understanding!.