Philo incident

We’ve identified an issue affecting all Web TV platforms

Minor Resolved View vendor source →

Philo experienced a minor incident on October 24, 2025, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2025, 05:22 PM UTC
Resolved
Oct 24, 2025, 05:43 PM UTC
Duration
20m
Detected by Pingoru
Oct 24, 2025, 05:22 PM UTC

Update timeline

  1. investigating Oct 24, 2025, 05:22 PM UTC

    When opening the app, you may encounter a “shruggie” error message similar to what appears on the web..

  2. identified Oct 24, 2025, 05:23 PM UTC

    We are continuing to work on a fix for this incident..

  3. monitoring Oct 24, 2025, 05:28 PM UTC

    We implemented a fix and are currently monitoring the result..

  4. resolved Oct 24, 2025, 05:43 PM UTC

    This incident has been resolved..