Personio experienced a minor incident on July 13, 2026 affecting Overall System availability and Recruiting, lasting 22h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 13, 2026, 08:58 AM UTC
We are currently experiencing some issues with the Recruiting App. The following features are affected: - Inbound applicant messages may not be received Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
- monitoring Jul 13, 2026, 11:15 AM UTC
A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
- monitoring Jul 13, 2026, 02:52 PM UTC
New inbound applicant messages should be received again. We are continuing to investigate the messages which were not received during the impact period.
- resolved Jul 14, 2026, 07:07 AM UTC
The fix implemented by Mailjet is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!