Personio incident

Partial service disruption

Resolved after 6 days 22 hours, affecting Overall System availability and Time Management (Time Tracking, Time-off, Overtime), on June 29, 2026.

resolved Jul 06, 2026, 07:13 AM UTC

DATEV has not addressed the issue, yet. We are monitoring the situation and are still waiting for DATEV's fix. An in-app banner will keep you informed about the progression of this issue.

Started
Jun 29, 2026, 08:41 AM UTC
Resolved
Jul 06, 2026, 07:13 AM UTC
Duration
6d 22h
Detected by Pingoru
Jun 29, 2026, 08:41 AM UTC

Affected components

Overall System availabilityTime Management (Time Tracking, Time-off, Overtime)

Update timeline

  1. investigating Jun 29, 2026, 08:41 AM UTC

    We are continuing to experience issues with eAU for DATEV customers: - eAUs might be displayed as failed or not received, even though they are present Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are currently still waiting for DATEV to address the issue on their end. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  2. investigating Jun 29, 2026, 08:44 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 01, 2026, 06:31 AM UTC

    We are still waiting for DATEV to address the issue on their end.

  4. investigating Jul 03, 2026, 02:48 PM UTC

    We continue to wait for DATEV to address the issue.

  5. resolved Jul 06, 2026, 07:13 AM UTC

    DATEV has not addressed the issue, yet. We are monitoring the situation and are still waiting for DATEV's fix. An in-app banner will keep you informed about the progression of this issue.

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