Personio incident

Partial service disruption

Resolved after 22 days, affecting Overall System availability and Datev Integration and 1 more, on June 3, 2026.

resolved Jun 25, 2026, 12:36 PM UTC

We see the situation improve and eAUs seem to work as expected again. We apologize for any inconvenience this may have caused and thank for your understanding!

Started
Jun 03, 2026, 12:15 PM UTC
Resolved
Jun 25, 2026, 12:36 PM UTC
Duration
22d
Detected by Pingoru
Jun 03, 2026, 12:15 PM UTC

Affected components

Overall System availabilityDatev IntegrationTime Management (Time Tracking, Time-off, Overtime)

Update timeline

  1. investigating Jun 03, 2026, 12:15 PM UTC

    We are currently experiencing some issues with the Time Off module. The following features are affected: - eAUs might be marked as failed and not retrieved although certificates present in DATEV Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  2. identified Jun 05, 2026, 08:00 AM UTC

    eAUs may be displayed as failed or not received due to a service disruption at DATEV. We are currently waiting for DATEV to address the issue.

  3. identified Jun 08, 2026, 07:38 AM UTC

    We are still waiting for DATEV to address the issue.

  4. identified Jun 15, 2026, 02:47 PM UTC

    We are continuing to wait for DATEV to address the issue.

  5. identified Jun 18, 2026, 03:14 PM UTC

    We are still continuing to wait for DATEV to address the issue.

  6. resolved Jun 25, 2026, 12:36 PM UTC

    We see the situation improve and eAUs seem to work as expected again. We apologize for any inconvenience this may have caused and thank for your understanding!

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