Personio experienced a minor incident on May 19, 2026 affecting Overall System availability and Personio Payroll DE and 1 more component, lasting 4h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 19, 2026, 08:03 AM UTC
We are currently experiencing some issues with the payroll module. The following features are affected: - Approvals might be blocked - The Payroll module might not load Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
- identified May 19, 2026, 08:17 AM UTC
The issue has been identified. Salary-related product areas, like the employee profile salary tab or salary reports might also not load. A fix is being currently implemented.
- identified May 19, 2026, 08:33 AM UTC
Deleting employees might also not be possible. We are continuing to work on a fix.
- monitoring May 19, 2026, 10:19 AM UTC
A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
- resolved May 19, 2026, 12:26 PM UTC
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!