Personio incident

Partial service disruption

Resolved after 1 hour 29 minutes, affecting Overall System availability and Personio Payroll DE and 1 more, on May 18, 2026.

monitoring May 18, 2026, 10:16 AM UTC

A fix has been implemented and we are monitoring the results.

Started: May 18, 2026, 09:19 AM UTC
Resolved: May 18, 2026, 10:49 AM UTC
Duration: 1h 29m
Detected by Pingoru: May 18, 2026, 09:19 AM UTC

Affected components

Overall System availabilityPersonio Payroll DEPreliminary Payroll (and file export integrations)Datev IntegrationXero IntegrationA3 IntegrationLoket IntegrationTax Advisor Platform

Update timeline

identified May 18, 2026, 09:19 AM UTC

We are currently experiencing some issues with the module payroll. All payroll related apps, including the salary tab, are affected. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
identified May 18, 2026, 09:28 AM UTC

We are continuing to work on a fix for this issue.
monitoring May 18, 2026, 10:16 AM UTC

A fix has been implemented and we are monitoring the results.
resolved May 18, 2026, 10:49 AM UTC

This incident has been resolved.

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