Personio incident

Partial service disruption

Minor Resolved View vendor source →

Personio experienced a minor incident on December 16, 2025 affecting Overall System availability and Personio Payroll DE, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2025, 03:32 PM UTC
Resolved
Dec 16, 2025, 04:56 PM UTC
Duration
1h 24m
Detected by Pingoru
Dec 16, 2025, 03:32 PM UTC

Affected components

Overall System availabilityPersonio Payroll DE

Update timeline

  1. investigating Dec 16, 2025, 03:32 PM UTC

    We are currently experiencing some issues with Personio Payroll. The following features are affected: - Due to internal technical reasons approval is blocked for some customers, we are working on getting them unblocked shortly Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  2. monitoring Dec 16, 2025, 04:45 PM UTC

    A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

  3. resolved Dec 16, 2025, 04:56 PM UTC

    The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!