Personio incident

Partial service disruption

Resolved after 3 hours 32 minutes, affecting Overall System availability and Login & Authentication, on March 11, 2026.

resolved Mar 11, 2026, 11:56 AM UTC

Employees are now able to register for email-less login with an activation code again. The Entrance App is available for time tracking again

Started
Mar 11, 2026, 08:23 AM UTC
Resolved
Mar 11, 2026, 11:56 AM UTC
Duration
3h 32m
Detected by Pingoru
Mar 11, 2026, 08:23 AM UTC

Affected components

Overall System availabilityLogin & Authentication

Update timeline

  1. investigating Mar 11, 2026, 08:23 AM UTC

    We are currently experiencing some issues with our authentication functionalities. The following features are affected: - Employees might not be able to register for email-less login with an activation code Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  2. identified Mar 11, 2026, 08:55 AM UTC

    The issue has been identified. A fix is being currently implemented.

  3. identified Mar 11, 2026, 09:34 AM UTC

    We found that the following functionalities might be affected: - Employees might not be able to register for email-less login with an activation code - Our entrance app might not be available for attendance tracking

  4. resolved Mar 11, 2026, 11:56 AM UTC

    Employees are now able to register for email-less login with an activation code again. The Entrance App is available for time tracking again

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