Resolved after 1 hour 13 minutes, affecting Overall System availability and Documents & E-Signatures, on April 15, 2026.
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Affected components
Update timeline
- investigating Apr 15, 2026, 09:29 AM UTC
We are currently experiencing some issues with the Documents product area. The following features are affected: - Documents uploaded since 14 April 2026 may not load Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
- identified Apr 15, 2026, 09:45 AM UTC
The issue has been identified. A fix is being currently implemented.
- resolved Apr 15, 2026, 10:43 AM UTC
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
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