Personio incident

Partial service disruption

Minor Resolved View vendor source →

Personio experienced a minor incident on April 15, 2026 affecting Overall System availability and Documents & E-Signatures, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 09:29 AM UTC
Resolved
Apr 15, 2026, 10:43 AM UTC
Duration
1h 13m
Detected by Pingoru
Apr 15, 2026, 09:29 AM UTC

Affected components

Overall System availabilityDocuments & E-Signatures

Update timeline

  1. investigating Apr 15, 2026, 09:29 AM UTC

    We are currently experiencing some issues with the Documents product area. The following features are affected: - Documents uploaded since 14 April 2026 may not load Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  2. identified Apr 15, 2026, 09:45 AM UTC

    The issue has been identified. A fix is being currently implemented.

  3. resolved Apr 15, 2026, 10:43 AM UTC

    The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!