Resolved after 52 minutes, affecting Overall System availability, on May 4, 2026.
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
Affected components
Update timeline
- investigating May 04, 2026, 08:58 AM UTC
We are currently experiencing some issues with the Documents module. The following features are affected: - Creating documents from templates might not work - Previewing documents might not work Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
- monitoring May 04, 2026, 09:01 AM UTC
A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
- resolved May 04, 2026, 09:51 AM UTC
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!
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