Personio incident

Partial service disruption

Minor Resolved View vendor source →
Started
May 04, 2026, 08:58 AM UTC
Resolved
May 04, 2026, 09:51 AM UTC
Duration
52m
Detected by Pingoru
May 04, 2026, 08:58 AM UTC

Affected components

Overall System availability

Update timeline

  1. investigating May 04, 2026, 08:58 AM UTC

    We are currently experiencing some issues with the Documents module. The following features are affected: - Creating documents from templates might not work - Previewing documents might not work Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

  2. monitoring May 04, 2026, 09:01 AM UTC

    A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

  3. resolved May 04, 2026, 09:51 AM UTC

    The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

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