Personio experienced a minor incident on May 4, 2026 affecting Overall System availability, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 04, 2026, 08:58 AM UTC
We are currently experiencing some issues with the Documents module. The following features are affected: - Creating documents from templates might not work - Previewing documents might not work Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.
- monitoring May 04, 2026, 09:01 AM UTC
A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.
- resolved May 04, 2026, 09:51 AM UTC
The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!