Persona Identities incident
Database Verifications Unavailable — Monitoring
Resolved on November 4, 2026.
On November 4, from approximately 9:05 PM to 9:30 PM UTC, Database Verifications were degraded in all regions due to an infrastructure issue, and a significant portion of Database Verification requests failed. The issue has been resolved, and Database Verifications have been operating normally since approximately 9:30 PM UTC. We apologize for the disruption.
Update timeline
- resolved Nov 04, 2026, 11:02 PM UTC
On November 4, from approximately 9:05 PM to 9:30 PM UTC, Database Verifications were degraded in all regions due to an infrastructure issue, and a significant portion of Database Verification requests failed. The issue has been resolved, and Database Verifications have been operating normally since approximately 9:30 PM UTC. We apologize for the disruption.
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