Person Centred Software experienced a minor incident on July 11, 2026 affecting Atlas Sync, lasting 1h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Atlas Sync
Update timeline
- identified Jul 11, 2026, 08:54 PM UTC
There is an issue with the Atlas device sync service. Our technical teams are investigating.
- monitoring Jul 11, 2026, 09:16 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Jul 11, 2026, 09:29 PM UTC
Performance has degraded again, our engineers are continuing to investigate.
- resolved Jul 11, 2026, 10:25 PM UTC
This incident has been resolved.