Person Centred Software incident

Atlas pharmacy integration platform failing to reflect items handed out on partner PMR system

Major Resolved View vendor source →

Person Centred Software experienced a major incident on August 19, 2026 affecting Titan Integration, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 02:41 PM UTC
Resolved
Aug 19, 2026, 03:02 PM UTC
Duration
20m
Detected by Pingoru
Aug 19, 2026, 02:41 PM UTC

Affected components

Titan Integration

Update timeline

  1. investigating Aug 19, 2026, 02:41 PM UTC

    There is a current identified issue with items not showing as handed out on Atlas which have been marked as handed out on the Titan PMR. We are investigating the issue now. Apologies for the inconvinience

  2. identified Aug 19, 2026, 02:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 19, 2026, 02:44 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Aug 19, 2026, 03:02 PM UTC

    This incident has been resolved.