Person Centred Software incident

Support Widget in Atlas Central & DepenSys Unavailable

Minor Resolved View vendor source →

Person Centred Software experienced a minor incident on August 21, 2026 affecting Intercom, lasting 4d 19h. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2026, 06:45 PM UTC
Resolved
Aug 26, 2026, 01:57 PM UTC
Duration
4d 19h
Detected by Pingoru
Aug 21, 2026, 06:45 PM UTC

Affected components

Intercom

Update timeline

  1. investigating Aug 21, 2026, 06:45 PM UTC

    The support widget in Atlas Central is showing as blank and in DepenSys is not loading at all. We have raised this with our support provider, Intercom for further investigation

  2. resolved Aug 26, 2026, 01:57 PM UTC

    This incident has been resolved.