Person Centred Software incident

KareInn - Performance Issue

Minor Resolved View vendor source →

Person Centred Software experienced a minor incident on September 1, 2026 affecting KareInn, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 01:55 PM UTC
Resolved
Sep 02, 2026, 02:39 PM UTC
Duration
1d
Detected by Pingoru
Sep 01, 2026, 01:55 PM UTC

Affected components

KareInn

Update timeline

  1. monitoring Sep 01, 2026, 01:55 PM UTC

    A fix has been implemented to resolve users not being able to search for residents using the search bar and general performance delays across the KareInn platform. We are monitoring the results of the fix.

  2. resolved Sep 02, 2026, 02:39 PM UTC

    This incident has been resolved.