Resolved after 1 hour 52 minutes, affecting 🌐 Website, on October 27, 2026.
Access to the Sandbox environment has been restored, and services are operating normally. Customers can sign in and use Sandbox again. We apologize for the disruption.
Affected components
Update timeline
- investigating Oct 27, 2026, 09:47 AM UTC
We are investigating an issue affecting customers accessing the Sandbox environment. Customers may encounter login failures or timeouts, preventing them from using Sandbox. Our team is investigating and working to restore access.
- identified Oct 27, 2026, 10:31 AM UTC
Customers may experience login failures or timeouts when accessing the Sandbox environment. We are working on a fix to restore reliable access so customers can sign in and use Sandbox again.
- resolved Oct 27, 2026, 11:39 AM UTC
Access to the Sandbox environment has been restored, and services are operating normally. Customers can sign in and use Sandbox again. We apologize for the disruption.
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