Perk experienced a minor incident on October 21, 2026 affecting 🚂 Trains, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 21, 2026, 10:26 AM UTC
Status: Identified There's a delay confirming some train bookings right now. If your booking confirmation hasn't arrived, please wait a little longer or contact our Customer Care team. Affected components 🚂 Trains (Partial outage)
- monitoring Oct 21, 2026, 12:02 PM UTC
Status: Monitoring No further train booking errors have been reported. We are monitoring the service to confirm it has recovered. If you’re still waiting for your booking confirmation, please contact our Customer Care team. Affected components 🚂 Trains (Partial outage)
- resolved Oct 21, 2026, 12:25 PM UTC
Status: Resolved The issue affecting train bookings has been resolved by our third-party service provider, and bookings are now being processed normally. If you’re still waiting for your booking confirmation, please contact our Customer Care team. Affected components 🚂 Trains (Operational)