Resolved after 1 hour 3 minutes, on September 14, 2026.
Following a fix applied by our third-party rail provider, the issue affecting UK rail bookings has been resolved. No further errors have been observed since 09:09 CEST, and bookings are completing successfully.
Update timeline
- investigating Sep 14, 2026, 07:06 AM UTC
Some travelers may have issues booking train travel right now due to a third-party provider issue. If you’re unable to complete your booking, please try again later or contact our Customer Care team for assistance.
- monitoring Sep 14, 2026, 07:33 AM UTC
We have not observed any further errors since 09:09 CEST, and UK rail bookings are now completing successfully. The service will continue to be monitored.
- resolved Sep 14, 2026, 08:10 AM UTC
Following a fix applied by our third-party rail provider, the issue affecting UK rail bookings has been resolved. No further errors have been observed since 09:09 CEST, and bookings are completing successfully.
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