Perk incident

[🔐 Can I log in?] Okta SSO Login Temporarily Unavailable

Resolved after 41 minutes, affecting 🌐 Website, on September 30, 2026.

resolved Sep 30, 2026, 09:03 AM UTC

The issue affecting Okta SSO login for TravelPerk has been fully resolved, and all authentication services are operating normally. We appreciate your patience while our team worked to fix this. Please reach out to our Customer Care team if you continue to experience any login issues.

Started
Sep 30, 2026, 08:21 AM UTC
Resolved
Sep 30, 2026, 09:03 AM UTC
Duration
41m
Detected by Pingoru
Sep 30, 2026, 08:21 AM UTC

Affected components

🌐 Website

Update timeline

  1. investigating Sep 30, 2026, 08:21 AM UTC

    Okta SSO login is temporarily unavailable for Perk, but our engineering team is actively working to restore standard access as quickly as possible.

  2. identified Sep 30, 2026, 08:37 AM UTC

    We have identified and verified a fix to restore Okta SSO authentication. The solution has been successfully tested on a sample account, and our engineering team is now preparing to apply this update across all remaining affected customer accounts. We are actively rolling out the fix and will provide a final update once standard SSO logins are fully restored for everyone.

  3. monitoring Sep 30, 2026, 08:53 AM UTC

    A fix has been applied to restore Okta SSO login functionality for TravelPerk. Our early tests show that authentication is working as expected, and we are actively monitoring system performance across all customer accounts to ensure full stability. We will provide a final resolution update shortly once normal operation is completely verified.

  4. resolved Sep 30, 2026, 09:03 AM UTC

    The issue affecting Okta SSO login for TravelPerk has been fully resolved, and all authentication services are operating normally. We appreciate your patience while our team worked to fix this. Please reach out to our Customer Care team if you continue to experience any login issues.

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