Percy Outage History

Percy is up right now

There were 3 Percy outages since February 16, 2026 totaling 1h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.percy.io

Minor April 15, 2026

AI features unavailable on Percy builds

Detected by Pingoru
Apr 15, 2026, 04:39 PM UTC
Resolved
Apr 15, 2026, 06:31 PM UTC
Duration
1h 52m
Affected: PercyApp Percy
Timeline · 4 updates
  1. investigating Apr 15, 2026, 06:09 PM UTC

    We are currently investigating this issue. The impacted features only include Percy's AI features - all non AI features are fully active and has no disruption or performance degradation but AI features like NL descriptions, AI ignore, Build Summary, Bug classification will not be available for the builds created/processed currently.

  2. investigating Apr 15, 2026, 06:10 PM UTC

    We are continuing to investigate this issue. The impacted features only include Percy's AI features - all non AI features are fully active and has no disruption or performance degradation but AI features like NL descriptions, AI ignore, Build Summary, Bug classification will not be available for the builds created/processed currently. All dashboard functions are fully functional and should not affect the standard percy workflow for the clients.

  3. monitoring Apr 15, 2026, 06:31 PM UTC

    A fix is implemented and deployed. We are monitoring the situation. All builds created after 11:15 PDT should have all AI features available.

  4. resolved Apr 15, 2026, 06:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 16, 2026

Intermittent degraded visual diffs on Percy (Safari on iPhone)

Detected by Pingoru
Feb 16, 2026, 03:49 PM UTC
Resolved
Feb 07, 2026, 09:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Feb 16, 2026, 03:49 PM UTC

    - Between February 8, 2026 (10:30 AM – 2:30 PM UTC) and February 9, 2026 (12:00 PM – 1:30 PM UTC) some customers may have noticed incorrect visual diffs on Percy (Safari on iPhone) - The issue occurred due to an incorrect screenshot capture where a “connection not private” error page was rendered instead of the expected page - The impact was limited, affecting a very small percentage of builds across a small number of organisations - Our engineering team has identified and addressed the underlying issue - All Percy services are now operating normally We sincerely apologise for any confusion or inconvenience this may have caused

Read the full incident report →

Looking to track Percy downtime and outages?

Pingoru polls Percy's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Percy reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Percy alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Percy for free

5 free monitors · No credit card required