Percy incident

We are observing few build failures for customers on Windows terminal

Major Resolved View vendor source →

Percy experienced a major incident on September 10, 2026 affecting Percy and Web, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 11:55 PM UTC
Resolved
Sep 11, 2026, 12:54 AM UTC
Duration
59m
Detected by Pingoru
Sep 10, 2026, 11:55 PM UTC

Affected components

PercyWeb

Update timeline

  1. investigating Sep 10, 2026, 11:55 PM UTC

    We are observing few build failures for customers on Windows terminal. The core issue has been identified and fix is deployed. We are actively monitoring the traffic to ensure the traffic is fully resolved

  2. investigating Sep 10, 2026, 11:56 PM UTC

    Issue has been identified and fix is deployed

  3. monitoring Sep 10, 2026, 11:58 PM UTC

    We are monitoring the traffic

  4. resolved Sep 11, 2026, 12:54 AM UTC

    Issue is resolved and we dont see any customer impact