Percy experienced a minor incident on April 15, 2026 affecting Percy and App Percy, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 15, 2026, 06:09 PM UTC
We are currently investigating this issue. The impacted features only include Percy's AI features - all non AI features are fully active and has no disruption or performance degradation but AI features like NL descriptions, AI ignore, Build Summary, Bug classification will not be available for the builds created/processed currently.
- investigating Apr 15, 2026, 06:10 PM UTC
We are continuing to investigate this issue. The impacted features only include Percy's AI features - all non AI features are fully active and has no disruption or performance degradation but AI features like NL descriptions, AI ignore, Build Summary, Bug classification will not be available for the builds created/processed currently. All dashboard functions are fully functional and should not affect the standard percy workflow for the clients.
- monitoring Apr 15, 2026, 06:31 PM UTC
A fix is implemented and deployed. We are monitoring the situation. All builds created after 11:15 PDT should have all AI features available.
- resolved Apr 15, 2026, 06:31 PM UTC
This incident has been resolved.