Percy incident

AI features unavailable on Percy builds

Minor Resolved View vendor source →
Started
Apr 15, 2026, 04:39 PM UTC
Resolved
Apr 15, 2026, 06:31 PM UTC
Duration
1h 52m
Detected by Pingoru
Apr 15, 2026, 04:39 PM UTC

Affected components

PercyApp Percy

Update timeline

  1. investigating Apr 15, 2026, 06:09 PM UTC

    We are currently investigating this issue. The impacted features only include Percy's AI features - all non AI features are fully active and has no disruption or performance degradation but AI features like NL descriptions, AI ignore, Build Summary, Bug classification will not be available for the builds created/processed currently.

  2. investigating Apr 15, 2026, 06:10 PM UTC

    We are continuing to investigate this issue. The impacted features only include Percy's AI features - all non AI features are fully active and has no disruption or performance degradation but AI features like NL descriptions, AI ignore, Build Summary, Bug classification will not be available for the builds created/processed currently. All dashboard functions are fully functional and should not affect the standard percy workflow for the clients.

  3. monitoring Apr 15, 2026, 06:31 PM UTC

    A fix is implemented and deployed. We are monitoring the situation. All builds created after 11:15 PDT should have all AI features available.

  4. resolved Apr 15, 2026, 06:31 PM UTC

    This incident has been resolved.

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