PerceptionPoint incident
Microsoft 365 Exchange Online Service Degradation
Ongoing since 06:45 PM UTC, affecting Email Scanning.
Microsoft has reported an ongoing service degradation affecting Exchange Online connectivity. The issue may prevent users from accessing their mailboxes through multiple connection methods, including Outlook on the web, MAPI, EAS, and REST APIs. This incident originates from Microsoft's infrastructure and is outside our control. As a result, Microsoft 365 integrations and related functionality may be affected. Microsoft is actively investigating the issue. For the latest updates, please refer to the Microsoft 365 Service Health portal: https://admin.cloud.microsoft/?source=applauncher#/servicehealth/:/alerts/EX1550543 Microsoft Incident ID: EX1550543 We will continue monitoring the situation and provide updates as necessary.
Affected components
Update timeline
- investigating Nov 12, 2026, 06:45 PM UTC
Microsoft has reported an ongoing service degradation affecting Exchange Online connectivity. The issue may prevent users from accessing their mailboxes through multiple connection methods, including Outlook on the web, MAPI, EAS, and REST APIs. This incident originates from Microsoft's infrastructure and is outside our control. As a result, Microsoft 365 integrations and related functionality may be affected. Microsoft is actively investigating the issue. For the latest updates, please refer to the Microsoft 365 Service Health portal: https://admin.cloud.microsoft/?source=applauncher#/servicehealth/:/alerts/EX1550543 Microsoft Incident ID: EX1550543 We will continue monitoring the situation and provide updates as necessary.
- investigating Nov 12, 2026, 06:51 PM UTC
Microsoft has reported an ongoing service degradation affecting Exchange Online connectivity. The issue may prevent users from accessing their mailboxes through multiple connection methods, including Outlook on the web, MAPI, EAS, and REST APIs. This incident originates from Microsoft's infrastructure and is outside our control. As a result, Microsoft 365 integrations and related functionality may be affected. Microsoft is actively investigating the issue. For the latest updates, please refer to the Microsoft 365 Service Health portal: https://admin.cloud.microsoft/?source=applauncher#/servicehealth/:/alerts/EX1550543 Microsoft Incident ID: EX1550543 We will continue monitoring the situation and provide updates as necessary.
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