PerceptionPoint incident

US Region: Email Scanning and Delivery Delays

Ongoing since 06:09 PM UTC, affecting Email Scanning.

identified Nov 11, 2026, 06:09 PM UTC

We are aware of an issue affecting email scanning and delivery times in the US region. The issue was triggered by a temporary network connectivity disruption that caused a significant backlog in our email processing infrastructure. The initial disruption has subsided, and our systems are recovering. However, some customers may continue to experience delays as we process the accumulated backlog. Our engineering team is actively monitoring the recovery and working to restore normal processing times. We will provide further updates as progress is made.

Started
Nov 11, 2026, 06:09 PM UTC
Resolved
Ongoing
Duration
● 41m
Detected by Pingoru
Nov 11, 2026, 06:09 PM UTC

Affected components

Email Scanning

Update timeline

  1. identified Nov 11, 2026, 06:09 PM UTC

    We are aware of an issue affecting email scanning and delivery times in the US region. The issue was triggered by a temporary network connectivity disruption that caused a significant backlog in our email processing infrastructure. The initial disruption has subsided, and our systems are recovering. However, some customers may continue to experience delays as we process the accumulated backlog. Our engineering team is actively monitoring the recovery and working to restore normal processing times. We will provide further updates as progress is made.

Your product runs on more than PerceptionPoint

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →