People Data Labs incident

Elevated API Errors

Resolved after 2 hours 33 minutes, on April 24, 2023.

resolved Apr 24, 2023, 11:26 PM UTC

On 4/24/23, at approximately 1:34 PM PST, all API endpoints experienced an increase in returned errors (401s). This stemmed from a new feature behaving incorrectly. We've deployed a fix and rolled back the changes. PDL's API performance has been restored to its full functionality as of 4/24/23 3:03 PM PST.

Started
Apr 24, 2023, 08:30 PM UTC
Resolved
Apr 24, 2023, 11:03 PM UTC
Duration
2h 33m
Detected by Pingoru
Apr 24, 2023, 08:30 PM UTC

Update timeline

  1. resolved Apr 24, 2023, 11:26 PM UTC

    On 4/24/23, at approximately 1:34 PM PST, all API endpoints experienced an increase in returned errors (401s). This stemmed from a new feature behaving incorrectly. We've deployed a fix and rolled back the changes. PDL's API performance has been restored to its full functionality as of 4/24/23 3:03 PM PST.

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