Resolved after 21 hours 26 minutes, affecting Person Enrichment API and Company Enrichment API and 1 more, on September 18, 2023.
Our cloud provider is continuing to work on the root cause and we are continuing to monitor the situation.
Affected components
Person Enrichment APICompany Enrichment APIPerson Search APIPerson Bulk Enrichment APIPerson Identify APICompany Search API
Update timeline
- identified Sep 18, 2023, 06:51 PM UTC
We are seeing a small number of 500s (< %1) against all API endpoints. This appears to be an issue with our cloud provider and we are working with them to resolve the problem.
- identified Sep 18, 2023, 06:52 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 18, 2023, 09:56 PM UTC
Our cloud provider is continuing to work on the root cause and we are continuing to monitor the situation.
- resolved Sep 19, 2023, 04:18 PM UTC
This incident has been resolved.
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