Pencil incident
Adobe Photoshop API Outage Impacting PSD Rendering Process
Resolved after 6 hours 23 minutes, affecting Pencil PRO and Pencil App, on October 18, 2024.
We are currently experiencing an issue with the Adobe Photoshop API, which is preventing PSD file rendering. Our team is actively investigating the situation and working closely with Adobe to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as more information becomes available.
Affected components
Update timeline
- investigating Oct 18, 2024, 08:25 AM UTC
We are currently experiencing an issue with the Adobe Photoshop API, which is preventing PSD file rendering. Our team is actively investigating the situation and working closely with Adobe to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as more information becomes available.
- resolved Oct 18, 2024, 02:48 PM UTC
This incident has been resolved.
Your product runs on more than Pencil
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services