Peach Payments incident

Nedbank issued card transactions experiencing higher than usual failure rate

Resolved after 16 hours 11 minutes, affecting Issuing systems for Card processing, on September 25, 2026.

identified Sep 25, 2026, 01:57 PM UTC

Nedbank has advised that they are observing higher than usual unsuccessful transactions for Nedbank issued cards due to 3DS authentication failures on Nedbank's digital channels. Nedbank technical teams are currently investigating the issue on their bridge. Further updates will follow as more information becomes available. If you have any questions or require assistance, please contact [email protected] or reach out to your Account Manager.

Started
Sep 25, 2026, 01:57 PM UTC
Resolved
Sep 26, 2026, 06:09 AM UTC
Duration
16h 11m
Detected by Pingoru
Sep 25, 2026, 01:57 PM UTC

Affected components

Issuing systems for Card processing

Update timeline

  1. identified Sep 25, 2026, 01:57 PM UTC

    Nedbank has advised that they are observing higher than usual unsuccessful transactions for Nedbank issued cards due to 3DS authentication failures on Nedbank's digital channels. Nedbank technical teams are currently investigating the issue on their bridge. Further updates will follow as more information becomes available. If you have any questions or require assistance, please contact [email protected] or reach out to your Account Manager.

  2. resolved Sep 26, 2026, 06:09 AM UTC

    Nedbank has confirmed the services are restored.

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