Peach Payments experienced a critical incident on August 4, 2025 affecting Capitec Pay, lasting 1d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 04, 2025, 09:28 AM UTC
Capitec pay is currently experiencing issues. The team is investigating, and we will keep you updated as they progress. Date: Monday 4 August 2025 Time: 11:10am ongoing Impact: Full downtime on payment and Open Banking data services. We apologise for any inconvenience caused and will continue to update this status page as they make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
- investigating Aug 04, 2025, 09:29 AM UTC
We are continuing to investigate this issue.
- monitoring Aug 04, 2025, 11:03 AM UTC
The issue has been resolved. The team is actively monitoring. We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.
- resolved Aug 06, 2025, 05:36 AM UTC
This incident has been resolved.