- Detected by Pingoru
- Oct 16, 2026, 08:52 AM UTC
- Resolved
- Oct 16, 2026, 08:59 AM UTC
- Duration
- 7m
Affected: Payflex
Timeline · 2 updates
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investigating Oct 16, 2026, 08:52 AM UTC
We are currently investigating an incident whereby Payflex transactions are rejecting, we are giving this our full attention and will update shortly.
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resolved Oct 16, 2026, 08:59 AM UTC
No incident identified, Kindly ignore this notification.
Read the full incident report →
- Detected by Pingoru
- Oct 12, 2026, 12:40 PM UTC
- Resolved
- Oct 12, 2026, 02:19 PM UTC
- Duration
- 1h 39m
Affected: A+
Timeline · 3 updates
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investigating Oct 12, 2026, 12:40 PM UTC
A+ is currently experiencing an issue where transactions are failing. Our team has already reported the issue to the provider, and they are investigating and working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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monitoring Oct 12, 2026, 12:54 PM UTC
We have observed successful A+ transactions. Monitoring is in place while the provider continues to troubleshoot. If you have any questions or concerns, please contact [email protected] or your account manager.
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resolved Oct 12, 2026, 02:19 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 07, 2026, 11:19 AM UTC
- Resolved
- Oct 07, 2026, 11:41 AM UTC
- Duration
- 21m
Affected: Payflex
Timeline · 2 updates
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monitoring Oct 07, 2026, 11:19 AM UTC
We have observed issues with Payflex transaction. We are now seeing recovery as transactions are processing successfully. Payflex team are working towards a fix. We apologise for any inconvenience caused and will continue to update once we receive updates from Payflex. If you have any questions or concerns, please contact [email protected] or your account manager.
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resolved Oct 07, 2026, 11:41 AM UTC
This incident has been resolved.
Read the full incident report →
Critical September 30, 2026 - Detected by Pingoru
- Sep 30, 2026, 12:38 PM UTC
- Resolved
- Sep 30, 2026, 12:57 PM UTC
- Duration
- 19m
Affected: 1Voucher
Timeline · 2 updates
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investigating Sep 30, 2026, 12:38 PM UTC
We are currently experiencing issues with 1Voucher transaction processing. Our team has raised the issue with the provider and working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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resolved Sep 30, 2026, 12:57 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 30, 2026, 08:28 AM UTC
- Resolved
- Sep 30, 2026, 08:54 AM UTC
- Duration
- 26m
Affected: Payflex
Timeline · 2 updates
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investigating Sep 30, 2026, 08:28 AM UTC
We are currently experiencing issues with Payflex transaction processing. Our team has raised the issue with the Payflex team and working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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resolved Sep 30, 2026, 08:54 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 29, 2026, 02:14 PM UTC
- Resolved
- Sep 29, 2026, 02:38 PM UTC
- Duration
- 24m
Affected: A+
Timeline · 2 updates
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investigating Sep 29, 2026, 02:14 PM UTC
We are currently experiencing issues with A+ transaction processing. Our team has raised the the issue with the provider and working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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resolved Sep 29, 2026, 02:38 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 27, 2026, 12:27 AM UTC
- Resolved
- Sep 27, 2026, 11:55 AM UTC
- Duration
- 11h 27m
Affected: Mobicred
Timeline · 2 updates
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investigating Sep 27, 2026, 12:27 AM UTC
We are currently investigating this issue.
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resolved Sep 27, 2026, 11:55 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 25, 2026, 06:44 PM UTC
- Resolved
- Sep 25, 2026, 08:07 PM UTC
- Duration
- 1h 22m
Affected: RCS
Timeline · 3 updates
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investigating Sep 25, 2026, 06:44 PM UTC
We are currently experiencing issues with RCS transaction processing. Our team has raised the the issue with RCS partner and working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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monitoring Sep 25, 2026, 07:47 PM UTC
We have observed successful RCS transaction. Monitoring is in place while downstream third party partner continues to troubleshoot.
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resolved Sep 25, 2026, 08:07 PM UTC
This incident has been resolved. RCS transactions are processing successfully.
Read the full incident report →
- Detected by Pingoru
- Sep 25, 2026, 01:57 PM UTC
- Resolved
- Sep 26, 2026, 06:09 AM UTC
- Duration
- 16h 11m
Affected: Issuing systems for Card processing
Timeline · 2 updates
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identified Sep 25, 2026, 01:57 PM UTC
Nedbank has advised that they are observing higher than usual unsuccessful transactions for Nedbank issued cards due to 3DS authentication failures on Nedbank's digital channels. Nedbank technical teams are currently investigating the issue on their bridge. Further updates will follow as more information becomes available. If you have any questions or require assistance, please contact [email protected] or reach out to your Account Manager.
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resolved Sep 26, 2026, 06:09 AM UTC
Nedbank has confirmed the services are restored.
Read the full incident report →
Notice September 21, 2026 - Detected by Pingoru
- Sep 21, 2026, 12:03 PM UTC
- Resolved
- Sep 22, 2026, 06:46 AM UTC
- Duration
- 18h 43m
Affected: Peach card processing platform
Timeline · 2 updates
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investigating Sep 21, 2026, 12:03 PM UTC
We are currently investigating an issue affecting card transactions in the Sandbox environment, where transactions are failing with 100.390.111 Communication Error to Scheme Directory Server. Our teams are actively working to identify the root cause and resolve the issue. Further updates will be shared on this page as soon as more information becomes available. If you have any questions or require assistance, please contact [email protected] reach out to your Account Manager.
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resolved Sep 22, 2026, 06:46 AM UTC
This incident has been resolved.
Read the full incident report →
Notice September 15, 2026 - Detected by Pingoru
- Sep 15, 2026, 11:37 AM UTC
- Resolved
- Sep 15, 2026, 07:04 PM UTC
- Duration
- 7h 27m
Affected: In-store card processing - Absa Card PresentIn-store card processing - Nedbank Card Present
Timeline · 3 updates
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investigating Sep 15, 2026, 11:37 AM UTC
We are currently experiencing downtime affecting in-store card processing, TERMINAL=All in-store Card processing down Our team is actively investigating the issue and working to restore normal service as quickly as possible. We apologize for any inconvenience caused and appreciate your patience while we work towards a resolution. If you have any questions or concerns, please contact your Account Manager or email [email protected].
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monitoring Sep 15, 2026, 11:45 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Sep 15, 2026, 07:04 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 14, 2026, 07:25 PM UTC
- Resolved
- Sep 15, 2026, 07:41 AM UTC
- Duration
- 12h 15m
Affected: A+
Timeline · 3 updates
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investigating Sep 14, 2026, 07:25 PM UTC
A+ is currently experiencing an issue where all transactions are failing. Our team has already reported the issue to the provider, and they are investigating and working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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monitoring Sep 14, 2026, 09:35 PM UTC
We have observed successful A+ transactions. Monitoring is in place while the provider continues to troubleshoot. If you have any questions or concerns, please contact [email protected] or your account manager.
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resolved Sep 15, 2026, 07:41 AM UTC
This incident has been resolved.
Read the full incident report →
Critical September 12, 2026 - Detected by Pingoru
- Sep 12, 2026, 09:52 PM UTC
- Resolved
- Sep 12, 2026, 11:03 PM UTC
- Duration
- 1h 11m
Affected: MCB Bank Mauritius
Timeline · 4 updates
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investigating Sep 12, 2026, 09:52 PM UTC
We have escalated to partner for MCB juice transaction rejecting.
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identified Sep 12, 2026, 09:59 PM UTC
MCB juice are under maintenance until 1am SAST This is a planned maintenance window
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identified Sep 12, 2026, 10:03 PM UTC
MCB Juice, MCB JuicePro et Internet Banking seront hors ligne le dimanche 13 septembre de 00:00 à 03:00.
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resolved Sep 12, 2026, 11:03 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 09, 2026, 02:20 PM UTC
- Resolved
- Sep 09, 2026, 03:15 PM UTC
- Duration
- 55m
Affected: Dashboard - Peach Payments
Timeline · 3 updates
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investigating Sep 09, 2026, 02:20 PM UTC
We are currently experiencing an issue where merchants cannot access the settings page on the Peach Dashboard. Our team is investigating the issue and working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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identified Sep 09, 2026, 02:21 PM UTC
The issue has been identified and a fix is being implemented.
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resolved Sep 09, 2026, 03:15 PM UTC
This incident has been resolved. The Settings page on the Peach Dashboard can now be accessed.
Read the full incident report →
- Detected by Pingoru
- Sep 09, 2026, 08:28 AM UTC
- Resolved
- Sep 09, 2026, 08:28 AM UTC
- Duration
- —
Affected: Pay by bank EFT
Timeline · 1 update
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resolved Sep 09, 2026, 08:28 AM UTC
Peach Payments' Pay by Bank payment option has temporarily discontinued support for Old Mutual Bank. This change follows Old Mutual Bank’s decision to discontinue the internet banking services required to process EFT transactions. If you have any questions or concerns, please contact [email protected] or reach out directly to your account manager.
Read the full incident report →
Critical September 3, 2026 - Detected by Pingoru
- Sep 03, 2026, 07:45 PM UTC
- Resolved
- Sep 04, 2026, 02:11 AM UTC
- Duration
- 6h 26m
Affected: 1Voucher
Timeline · 2 updates
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investigating Sep 03, 2026, 07:45 PM UTC
We have raised an incident to our 1Voucher partner to investigate an incident causing 1Voucher transactions to fail.
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resolved Sep 04, 2026, 02:11 AM UTC
The issue has been resolved. Merchants' customer can now pay using 1Voucher. We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.
Read the full incident report →
- Detected by Pingoru
- Sep 03, 2026, 05:32 AM UTC
- Resolved
- Sep 03, 2026, 10:01 AM UTC
- Duration
- 4h 28m
Affected: MCB Bank Mauritius
Timeline · 2 updates
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investigating Sep 03, 2026, 05:32 AM UTC
MCB Juice is currently experiencing an issue where some transactions are failing. Our team has already reported the issue to the provider, and they are investigating and working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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resolved Sep 03, 2026, 10:01 AM UTC
This issue has been resolved. Merchants' customers can now pay using MCB Juice. We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 04:39 PM UTC
- Resolved
- Sep 01, 2026, 06:00 PM UTC
- Duration
- 1h 20m
Affected: 1Voucher
Timeline · 2 updates
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investigating Sep 01, 2026, 04:39 PM UTC
1Voucher is currently experiencing an issue where transactions are failing. Our team has already reported the issue to the provider, and they are investigating and working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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resolved Sep 01, 2026, 06:00 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 02:20 PM UTC
- Resolved
- Sep 01, 2026, 03:09 PM UTC
- Duration
- 48m
Affected: Dashboard - Peach Payments
Timeline · 3 updates
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investigating Sep 01, 2026, 02:20 PM UTC
We are currently experiencing a delay of up to 25 minutes in transactions appearing on the dashboard. Please rest assured that transaction processing is fully operational and unaffected. Our engineering team is actively investigating the issue to restore real-time dashboard updates. We apologise for the inconvenience and will provide further updates here as we make progress.
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monitoring Sep 01, 2026, 02:58 PM UTC
A fix has been implemented, and dashboard updates are stabilising. We are closely monitoring system performance and will provide further updates as needed.
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resolved Sep 01, 2026, 03:09 PM UTC
The dashboard delay has been fixed, and all transactions are now updating normally.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 10:55 AM UTC
- Resolved
- Sep 01, 2026, 12:22 PM UTC
- Duration
- 1h 27m
Affected: MCB Bank Mauritius
Timeline · 2 updates
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investigating Sep 01, 2026, 10:55 AM UTC
MCB Juice is currently experiencing an issue where transactions are failing. Our team has already reported the issue to the provider, and they are investigating and working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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resolved Sep 01, 2026, 12:22 PM UTC
A fix has been implemented, and the issue has been resolved. Merchants' customers can now pay using MCB Juice. We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact [email protected] or your account manager.
Read the full incident report →
- Detected by Pingoru
- Aug 31, 2026, 11:39 AM UTC
- Resolved
- Aug 31, 2026, 11:51 AM UTC
- Duration
- 11m
Affected: FNB card acquiring
Timeline · 1 update
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investigating Aug 31, 2026, 11:39 AM UTC
FNB is currently experiencing intermittent connectivity issues which is impacting the following services: Collections AVS EFT E-wallet As a result, some transactions may be delayed or take longer than usual to process. FNB's technical teams are actively investigating the issue and working to restore normal service as quickly as possible. We are closely monitoring the situation and will provide further updates as soon as additional information becomes available, including confirmation once services have been fully restored. We apologise for any inconvenience caused and appreciate your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- Aug 30, 2026, 05:03 AM UTC
- Resolved
- Aug 30, 2026, 05:26 AM UTC
- Duration
- 22m
Affected: Checkout
Timeline · 3 updates
Read the full incident report →
- Detected by Pingoru
- Aug 28, 2026, 02:35 AM UTC
- Resolved
- Aug 28, 2026, 06:13 AM UTC
- Duration
- 3h 37m
Affected: Capitec Pay
Timeline · 3 updates
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investigating Aug 28, 2026, 02:35 AM UTC
We are experiencing a high number of transactions being unsuccessful for Capitec Pay. We have escalated to Capitec for investigation and will update accordingly as we receive further information.
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monitoring Aug 28, 2026, 03:53 AM UTC
Capitec have advised that this incident is resolved, we are currently monitoring.
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resolved Aug 28, 2026, 06:13 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 26, 2026, 12:48 PM UTC
- Resolved
- Aug 27, 2026, 03:26 AM UTC
- Duration
- 14h 38m
Affected: RCS
Timeline · 2 updates
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investigating Aug 26, 2026, 12:48 PM UTC
We are currently experiencing issues with RCS transaction processing. Our team has raised the the issue with RCS partner and working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
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resolved Aug 27, 2026, 03:26 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 25, 2026, 07:03 AM UTC
- Resolved
- Aug 27, 2026, 03:25 AM UTC
- Duration
- 1d 20h
Affected: Peach card processing platform
Timeline · 3 updates
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investigating Aug 25, 2026, 08:03 AM UTC
We are currently investigating an intermittent issue affecting card transactions in the Sandbox environment, where transactions may fail with an "unexpected communication error with connector/acquirer" response. Our teams are actively working to identify the root cause and resolve the issue. Further updates will be shared on this page as soon as more information becomes available. If you have any questions or require assistance, please contact [email protected] or reach out to your Account Manager.
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monitoring Aug 25, 2026, 01:43 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 27, 2026, 03:25 AM UTC
This incident has been resolved.
Read the full incident report →