Peach Payments incident

RCS degraded performance

Minor Resolved View vendor source →

Peach Payments experienced a minor incident on October 13, 2025 affecting RCS, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2025, 08:56 AM UTC
Resolved
Oct 14, 2025, 09:01 AM UTC
Duration
1d
Detected by Pingoru
Oct 13, 2025, 08:56 AM UTC

Affected components

RCS

Update timeline

  1. investigating Oct 13, 2025, 08:56 AM UTC

    We are currently experiencing an issue with our downstream partner RCS whereby transactions are failing with response Invalid Card. Our team is investigating the issue with them and actively working to resolve it as soon as possible. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.

  2. identified Oct 13, 2025, 01:05 PM UTC

    The issue has been identified, a fix is in progress and our partner will potentially deployed it in Production tonight. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.

  3. monitoring Oct 14, 2025, 04:02 AM UTC

    The issue has been resolved. RCS is processing fine now and we are monitoring. We apologise for any inconvenience caused and thank you for your patience.

  4. resolved Oct 14, 2025, 09:01 AM UTC

    This incident has been resolved.