Peach Payments incident

FNB-Issued Card Payment Authentication Failures – (800.100.152)

Resolved after 5 hours 8 minutes, affecting FNB card acquiring, on November 28, 2025.

monitoring Nov 28, 2025, 09:58 AM UTC

We are actively monitoring a technical incident affecting FNB-issued cards. Issue Summary: Customers may experience debits on their accounts, followed by a transaction decline from FNB with the response code “05: Do Not Honor.” Current Status: FNB has confirmed that their systems are currently undergoing recovery. We remain in close communication with their team and will update this status page as soon as full resolution and stability are confirmed. Thank you for your patience and understanding as we work through this external issue.

Started
Nov 28, 2025, 09:58 AM UTC
Resolved
Nov 28, 2025, 03:06 PM UTC
Duration
5h 8m
Detected by Pingoru
Nov 28, 2025, 09:58 AM UTC

Affected components

FNB card acquiring

Update timeline

  1. monitoring Nov 28, 2025, 09:58 AM UTC

    We are actively monitoring a technical incident affecting FNB-issued cards. Issue Summary: Customers may experience debits on their accounts, followed by a transaction decline from FNB with the response code “05: Do Not Honor.” Current Status: FNB has confirmed that their systems are currently undergoing recovery. We remain in close communication with their team and will update this status page as soon as full resolution and stability are confirmed. Thank you for your patience and understanding as we work through this external issue.

  2. resolved Nov 28, 2025, 03:06 PM UTC

    This incident has been resolved.

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