Peach Payments incident

Tyme Bank Issued Cards experiencing degraded performance

Peach Payments experienced a minor incident on December 19, 2025 affecting Issuing systems for Card processing, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started: Dec 19, 2025, 02:04 PM UTC
Resolved: Dec 19, 2025, 03:39 PM UTC
Duration: 1h 35m
Detected by Pingoru: Dec 19, 2025, 02:04 PM UTC

Affected components

Issuing systems for Card processing

Update timeline

investigating Dec 19, 2025, 02:04 PM UTC

Tyme Bank is currently experiencing degraded performance resulting in merchants' customers not being able to pay using Tyme bank issued cards. Our team is investigating the issue with Tyme bank's team and will advise further once we have update. We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact [email protected] or your account manager.
resolved Dec 19, 2025, 03:39 PM UTC

This incident has been resolved.