PayU Europe incident

PayU system failure

Resolved after 37 minutes, affecting Platform availability, on October 28, 2026.

monitoring Oct 28, 2026, 04:46 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 28, 2026, 04:15 PM UTC
Resolved
Oct 28, 2026, 04:53 PM UTC
Duration
37m
Detected by Pingoru
Oct 28, 2026, 04:15 PM UTC

Affected components

Platform availability

Update timeline

  1. investigating Oct 28, 2026, 04:15 PM UTC

    today, on 28.10.2026 from 17:15 CET we are facing a major technical problem. Please expect the following: customers are not able to use payment methods (provided by PayU Europe), customers are not able to check their payment status on the PayU page, you are not able to log in to the PayU Management Panel. We have immediately started working on resolving the issue We apologize for the inconvenience.

  2. investigating Oct 28, 2026, 04:32 PM UTC

    we are continuing investigating the issue

  3. monitoring Oct 28, 2026, 04:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 28, 2026, 04:53 PM UTC

    This incident has been resolved.

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