PayU Europe incident

PayU Europe outage

Resolved after 1 hour 55 minutes, affecting Platform availability, on October 25, 2026.

monitoring Oct 25, 2026, 03:29 PM UTC

We are continuing to monitor for any further issues.

Started
Oct 25, 2026, 01:47 PM UTC
Resolved
Oct 25, 2026, 03:43 PM UTC
Duration
1h 55m
Detected by Pingoru
Oct 25, 2026, 01:47 PM UTC

Affected components

Platform availability

Update timeline

  1. investigating Oct 25, 2026, 01:47 PM UTC

    From 14:30 CET we are observing outage on PayU Europe, all payment methods are affected. Our team is working on bringing platform to being operational.

  2. identified Oct 25, 2026, 02:17 PM UTC

    The issue has been identified and fix is being implemented

  3. monitoring Oct 25, 2026, 02:31 PM UTC

    We are restoring traffic and observing outcomes.

  4. investigating Oct 25, 2026, 02:37 PM UTC

    The issue was not resolved. W are investigating.

  5. monitoring Oct 25, 2026, 03:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Oct 25, 2026, 03:29 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Oct 25, 2026, 03:43 PM UTC

    This incident has been resolved.

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