PayU Europe Outage History

PayU Europe is up right now

There were 10 PayU Europe outages since February 3, 2026 totaling 43h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.secure.payu.com

Critical April 18, 2026

Komerční banka transactions are not being authorised

Detected by Pingoru
Apr 18, 2026, 08:53 PM UTC
Resolved
Apr 19, 2026, 10:14 AM UTC
Duration
13h 20m
Affected: Komerční banka
Timeline · 3 updates
  1. investigating Apr 18, 2026, 08:53 PM UTC

    From 14:08 we observe outage on transaction authorisation for Komerční banka. Provider has been notified about the problem and we are closely monitoring how the situation progresses.

  2. investigating Apr 19, 2026, 10:13 AM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 19, 2026, 10:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 8, 2026

Problems at BLIK

Detected by Pingoru
Apr 08, 2026, 09:37 PM UTC
Resolved
Apr 08, 2026, 09:44 PM UTC
Duration
6m
Affected: BLIK
Timeline · 2 updates
  1. investigating Apr 08, 2026, 09:37 PM UTC

    We are observing degradation of authorization rate on Blik payment methods. We are currently investigating the issue with provider.

  2. resolved Apr 08, 2026, 09:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 2, 2026

Merchant Panel Login Disruption

Detected by Pingoru
Apr 02, 2026, 11:36 AM UTC
Resolved
Apr 02, 2026, 12:12 PM UTC
Duration
36m
Affected: Merchant Panel
Timeline · 3 updates
  1. investigating Apr 02, 2026, 11:36 AM UTC

    Merchant Panel login is currently unavailable due to a DDoS attack. Our team is actively mitigating the issue and working to restore access as quickly as possible.

  2. monitoring Apr 02, 2026, 12:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 02, 2026, 12:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 2, 2026

System degradation

Detected by Pingoru
Apr 02, 2026, 09:22 AM UTC
Resolved
Apr 02, 2026, 10:09 AM UTC
Duration
47m
Affected: Platform availabilityMerchant Panel
Timeline · 3 updates
  1. investigating Apr 02, 2026, 09:22 AM UTC

    We are currently experiencing system degradation. Our team is investigating the issue and working to restore full performance as quickly as possible.

  2. identified Apr 02, 2026, 09:45 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 02, 2026, 10:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 23, 2026

PayPo outage

Detected by Pingoru
Mar 23, 2026, 10:34 AM UTC
Resolved
Mar 23, 2026, 10:40 AM UTC
Duration
5m
Timeline · 2 updates
  1. investigating Mar 23, 2026, 10:34 AM UTC

    We regret to inform you that we are currently experiencing a service disruption affecting PayPo. Partner's technical teams are actively working to resolve the issue as quickly as possible.

  2. resolved Mar 23, 2026, 10:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 4, 2026

System degradation - DDOS

Detected by Pingoru
Mar 04, 2026, 09:47 PM UTC
Resolved
Mar 04, 2026, 10:04 PM UTC
Duration
16m
Timeline · 2 updates
  1. investigating Mar 04, 2026, 09:47 PM UTC

    There is ongoing DDOS attack on PayU starting 22:00 CET. Some payment methods might be degraded. Impact is minimal.

  2. resolved Mar 04, 2026, 10:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 1, 2026

PayU system performance degradation

Detected by Pingoru
Mar 01, 2026, 08:17 PM UTC
Resolved
Mar 01, 2026, 08:30 PM UTC
Duration
13m
Affected: Platform availabilityMerchant Panel
Timeline · 3 updates
  1. investigating Mar 01, 2026, 08:17 PM UTC

    From 20:30 CET We are experiencing DDOS attack at the moment. We are working to limit the impact. Customers might encounter: - problems with logging to merchant panel - longer authorisation times - problems with accessing API

  2. investigating Mar 01, 2026, 08:29 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 01, 2026, 08:30 PM UTC

    As of 21:20 CET problems were resolved

Read the full incident report →

Minor February 28, 2026

Payment Services performance degraded

Detected by Pingoru
Feb 28, 2026, 07:21 PM UTC
Resolved
Feb 28, 2026, 09:02 PM UTC
Duration
1h 41m
Affected: Platform availabilityMerchant Panel
Timeline · 9 updates
  1. investigating Feb 28, 2026, 07:21 PM UTC

    We were experiencing an unexpected system performance degradation impacting our payment services since 7:54 PM. This might result in delayed or failed payment transactions for some users. Our engineering teams are actively investigating the root cause.

  2. investigating Feb 28, 2026, 07:25 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 28, 2026, 07:28 PM UTC

    We are continuing to investigate this issue.

  4. investigating Feb 28, 2026, 07:42 PM UTC

    We are experiencing DDOS attack ant the moment. We are working to limit the impact.

  5. investigating Feb 28, 2026, 07:56 PM UTC

    We are continuing to investigate this issue.

  6. monitoring Feb 28, 2026, 08:06 PM UTC

    The transactional processing is restored now. Merchant panel is disable for safety reason at the moment. We will enable it once the attack is over.

  7. monitoring Feb 28, 2026, 08:06 PM UTC

    We are continuing to monitor for any further issues.

  8. monitoring Feb 28, 2026, 08:20 PM UTC

    We are continuing to monitor for any further issues.

  9. resolved Feb 28, 2026, 09:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 28, 2026

PayU system failure

Detected by Pingoru
Feb 28, 2026, 10:47 AM UTC
Resolved
Feb 28, 2026, 11:42 AM UTC
Duration
55m
Affected: Platform availabilityCardsBLIK
Timeline · 8 updates
  1. investigating Feb 28, 2026, 10:47 AM UTC

    today, on 28.02.2026 from 11:29 AM/PM CEST we are facing a major technical problem. Please expect the following: customers are not able to use payment methods (provided by PayU Europe), customers are not able to check their payment status on the PayU page, you are not able to log in to the PayU Management Panel. We have immediately started working on resolving the issue, and we expect to fix the problem by HH:MM CEST. We apologize for the inconvenience.

  2. investigating Feb 28, 2026, 10:47 AM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 28, 2026, 10:59 AM UTC

    Situation is getting back to stable state. We are observing the situation.

  4. investigating Feb 28, 2026, 11:01 AM UTC

    The problem is not yet resolved.

  5. monitoring Feb 28, 2026, 11:05 AM UTC

    As of 11:57 the transactions are being accepted. System is working properly right now. We are monitoring the situation

  6. monitoring Feb 28, 2026, 11:12 AM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Feb 28, 2026, 11:15 AM UTC

    We are continuing to monitor for any further issues.

  8. resolved Feb 28, 2026, 11:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 18, 2026

Problems with the Management Panel.

Detected by Pingoru
Feb 18, 2026, 08:36 AM UTC
Resolved
Feb 19, 2026, 10:11 AM UTC
Duration
1d 1h
Affected: Merchant Panel
Timeline · 3 updates
  1. investigating Feb 18, 2026, 08:36 AM UTC

    Today, 18.02.2026, you may experience issues when searching for transactions in the PayU Management Panel. We are currently working to resolve the problem as quickly as possible. We apologize for the inconvenience.

  2. investigating Feb 18, 2026, 01:34 PM UTC

    The issue is currently being resolved - the the amount of missing data in the search results is gradually decreasing.

  3. resolved Feb 19, 2026, 10:11 AM UTC

    Service was fully restored at 22:30 (CET)

Read the full incident report →

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