PayTrace incident

Possible Performance Issues

Notice Resolved View vendor source →

PayTrace experienced a notice incident on May 29, 2024 affecting Documentation, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2024, 05:29 PM UTC
Resolved
May 29, 2024, 05:34 PM UTC
Duration
4m
Detected by Pingoru
May 29, 2024, 05:29 PM UTC

Affected components

Documentation

Update timeline

  1. investigating May 29, 2024, 05:29 PM UTC

    Our automated systems have detected possible performance issues with our External Branded Documentation Site (help.paytrace.com). We're currently investigating and will provide more information soon.

  2. resolved May 29, 2024, 05:34 PM UTC

    Our automated systems had detected possible performance issues with our External Branded Site (paytrace.net). The performance issues have been resolved.