PayTrace incident

PayTrace.net Currently Down-Login page still available

PayTrace experienced a critical incident on March 19, 2026 affecting Branded Site, lasting 19m. The incident has been resolved; the full update timeline is below.

Started: Mar 19, 2026, 08:07 PM UTC
Resolved: Mar 19, 2026, 08:27 PM UTC
Duration: 19m
Detected by Pingoru: Mar 19, 2026, 08:07 PM UTC

Affected components

Branded Site

Update timeline

identified Mar 19, 2026, 08:07 PM UTC

We have identified an issue with accessing our PayTrace.net website. However, you can still log in to PayTrace by going directly to PayTrace.com/login.pay. We have located the issue and are working on fixing it. We will provide updates as they become available.
resolved Mar 19, 2026, 08:27 PM UTC

Our DevOps team has identified and resolved the issue affecting access to the PayTrace.net website. The site is now fully operational and available for use. We sincerely appreciate your patience and understanding throughout this matter.