PayTrace incident

Possible Performance Issues

Notice Resolved View vendor source →

PayTrace experienced a notice incident on June 7, 2024 affecting Documentation, lasting 36s. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2024, 02:40 AM UTC
Resolved
Jun 07, 2024, 02:41 AM UTC
Duration
36s
Detected by Pingoru
Jun 07, 2024, 02:40 AM UTC

Affected components

Documentation

Update timeline

  1. investigating Jun 07, 2024, 02:40 AM UTC

    Our automated systems have detected possible performance issues with our External Branded Documentation Site (help.paytrace.com). We're currently investigating and will provide more information soon.

  2. resolved Jun 07, 2024, 02:41 AM UTC

    Our automated systems had detected possible performance issues with our External Branded Site (paytrace.net). The performance issues have been resolved.