Paystack incident

GTB Pay with Bank — Payment Failures

Major Resolved

Paystack experienced a major incident on September 15, 2026 affecting NIGERIA (Pay with Bank), lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 09:44 AM UTC
Resolved
Sep 15, 2026, 10:25 AM UTC
Duration
41m
Detected by Pingoru
Sep 15, 2026, 09:44 AM UTC

Affected components

NIGERIA (Pay with Bank)

Update timeline

  1. investigating Sep 15, 2026, 09:44 AM UTC

    We are investigating an issue affecting payments made via GTB Pay with Bank on Paystack Checkout. Customers who select GTB as their bank are currently unable to complete their payments after being redirected to GTB’s banking page. We are working with the bank to resolve this as quickly as possible and will provide an update as soon as more information is available. We apologize for any inconvenience this may cause.

  2. resolved Sep 15, 2026, 10:25 AM UTC

    This incident has been resolved.