Paystack incident
GTB Pay with Bank — Payment Failures
Resolved after 41 minutes, affecting NIGERIA (Pay with Bank), on September 15, 2026.
We are investigating an issue affecting payments made via GTB Pay with Bank on Paystack Checkout. Customers who select GTB as their bank are currently unable to complete their payments after being redirected to GTB’s banking page. We are working with the bank to resolve this as quickly as possible and will provide an update as soon as more information is available. We apologize for any inconvenience this may cause.
Affected components
Update timeline
- investigating Sep 15, 2026, 09:44 AM UTC
We are investigating an issue affecting payments made via GTB Pay with Bank on Paystack Checkout. Customers who select GTB as their bank are currently unable to complete their payments after being redirected to GTB’s banking page. We are working with the bank to resolve this as quickly as possible and will provide an update as soon as more information is available. We apologize for any inconvenience this may cause.
- resolved Sep 15, 2026, 10:25 AM UTC
This incident has been resolved.
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