Paystack incident

Ghana: AT Ghana System Downtime

Minor

Resolved after 3 days, affecting GHANA (Mobile Money), on September 11, 2026.

monitoring Sep 12, 2026, 07:39 AM UTC

We implemented a fix and are currently monitoring the result.

Affected components

GHANA (Mobile Money)

investigating Sep 11, 2026, 10:39 AM UTC

Our partner, AT Ghana, is currently having a downtime on their platform, which is affecting mobile money collections at the moment. As a result, most AT Ghana collections are failing. We're currently liaising with them to fix the issues and restore the service.
monitoring Sep 12, 2026, 07:39 AM UTC

We implemented a fix and are currently monitoring the result.
resolved Sep 14, 2026, 10:50 AM UTC

This incident has been resolved.

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