Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown incident

System Delays

Resolved after 5 hours 11 minutes, affecting Shared Services (Customer Facing), on July 2, 2026.

resolved Jul 02, 2026, 07:01 PM UTC

The issue has been identified and addressed. The team confirmed there was no impact to merchant processing. All systems are healthy at this time. We will continue to monitor the service closely. Thank you for your continued patience.

Started
Jul 02, 2026, 01:49 PM UTC
Resolved
Jul 02, 2026, 07:01 PM UTC
Duration
5h 11m
Detected by Pingoru
Jul 02, 2026, 01:49 PM UTC

Affected components

Shared Services (Customer Facing)

Update timeline

  1. investigating Jul 02, 2026, 01:49 PM UTC

    We are currently investigating an issue primarily impacting internal processes, which is impacting our ability to support our customers. Our merchants and partners may experience degraded performance within the Partner Hub, specifically enrollment. Processing and payments are not affected and continue to work as expected. Thank you for your patience.

  2. resolved Jul 02, 2026, 07:01 PM UTC

    The issue has been identified and addressed. The team confirmed there was no impact to merchant processing. All systems are healthy at this time. We will continue to monitor the service closely. Thank you for your continued patience.

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