Is Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown down?

Outage Update: Communication issues between your payment system and the host may have caused duplicate pending authorizations for some cardholders. Our transaction auditor is actively reversing these duplicates to ensure your cardholders' balances are not affected. No action is needed on your part.

We're experiencing temporary delays with processing and authorizations. Our team is actively investigating.

Processing and authorizations are now working normally. Thank you for your patience while we resolved this issue.

We're experiencing temporary delays with processing and authorizations. Our team is actively investigating.

We are currently investigating an issue primarily impacting internal processes, which is impacting our ability to support our customers. Our merchants and partners may experience degraded performance within the Partner Hub, specifically enrollment. Processing and payments are not affected and continue to work as expected. Thank you for your patience.

The issue has been identified and addressed. The team confirmed there was no impact to merchant processing. All systems are healthy at this time. We will continue to monitor the service closely. Thank you for your continued patience.

We are aware of a funding delay impacting a subset of merchants today utilizing Citizens bank. Due to a delay in ACH file processing, some deposits were not processed as originally scheduled. The impacted files were successfully processed by 10:00 AM ET, and affected merchants should receive their funding by close of the business day today. We apologize for the inconvenience and appreciate your patience as we worked to resolve the issue.

This incident has been resolved.