Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown incident

Cellular Connectivity Issues: PAX A920/A920 Pro

Resolved after 2 days 3 hours, affecting Payanywhere, on May 18, 2026.

monitoring May 18, 2026, 03:47 PM UTC

We are investigating reports of cellular connectivity issues affecting PAX A920 and A920 Pro terminals. We are actively working with the device manufacturer and cellular network provider to identify the root cause and implement a resolution. Current Status: Wi-Fi connectivity and processing are not impacted. Temporary Workaround: If your device is unable to connect via cellular, please switch to a local Wi-Fi network to continue processing transactions. If you require cellular connectivity, instructions are available here: https://vimeo.com/paymentshub/apn?share=copy

Started
May 18, 2026, 03:47 PM UTC
Resolved
May 20, 2026, 06:49 PM UTC
Duration
2d 3h
Detected by Pingoru
May 18, 2026, 03:47 PM UTC

Affected components

Payanywhere

Update timeline

  1. monitoring May 18, 2026, 03:47 PM UTC

    We are investigating reports of cellular connectivity issues affecting PAX A920 and A920 Pro terminals. We are actively working with the device manufacturer and cellular network provider to identify the root cause and implement a resolution. Current Status: Wi-Fi connectivity and processing are not impacted. Temporary Workaround: If your device is unable to connect via cellular, please switch to a local Wi-Fi network to continue processing transactions. If you require cellular connectivity, instructions are available here: https://vimeo.com/paymentshub/apn?share=copy

  2. resolved May 20, 2026, 06:49 PM UTC

    This incident has been resolved.

Your product runs on more than Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →