Is Payments Hub Down Right Now? Live Payments Hub Status & Outages | IsDown incident
Cellular Connectivity Issues: PAX A920/A920 Pro
Resolved after 2 days 3 hours, affecting Payanywhere, on May 18, 2026.
We are investigating reports of cellular connectivity issues affecting PAX A920 and A920 Pro terminals. We are actively working with the device manufacturer and cellular network provider to identify the root cause and implement a resolution. Current Status: Wi-Fi connectivity and processing are not impacted. Temporary Workaround: If your device is unable to connect via cellular, please switch to a local Wi-Fi network to continue processing transactions. If you require cellular connectivity, instructions are available here: https://vimeo.com/paymentshub/apn?share=copy
Affected components
Update timeline
- monitoring May 18, 2026, 03:47 PM UTC
We are investigating reports of cellular connectivity issues affecting PAX A920 and A920 Pro terminals. We are actively working with the device manufacturer and cellular network provider to identify the root cause and implement a resolution. Current Status: Wi-Fi connectivity and processing are not impacted. Temporary Workaround: If your device is unable to connect via cellular, please switch to a local Wi-Fi network to continue processing transactions. If you require cellular connectivity, instructions are available here: https://vimeo.com/paymentshub/apn?share=copy
- resolved May 20, 2026, 06:49 PM UTC
This incident has been resolved.
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